Privacy Policy

At Scoopy Poops, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our business — whether through our website, messaging, social media, or scheduling services.

1. What We Collect

When you engage with Scoopy Poops, we may collect the following personal information:

  • Your name

  • Email address

  • Phone number

  • Home address (for service visits)

  • Pet information (name, breed, etc.)

  • Any messages or communications you send us

We only collect what is necessary to provide our services and communicate effectively with you.

2. How We Use Your Information

We use your information to:

  • Schedule and perform pet waste removal services

  • Communicate about your account or services

  • Send reminders, updates, and promotional messages (with your permission)

  • Improve our services and customer experience

We do not sell, trade, or rent your personal information to third parties.

3. How We Store and Protect Your Information

We take reasonable steps to protect your data:

  • Your information is stored securely

  • Access is limited to authorized personnel only

  • We do not store sensitive financial data like credit card numbers unless processed securely through a third-party service

4. Sharing Information

We may share limited information only when necessary:

  • With trusted service providers (e.g., payment processors or scheduling platforms)

  • If required by law, legal process, or government request

  • With your permission

5. Cookies and Website Tracking

If our website uses cookies or analytics tools (e.g., Google Analytics), they may collect non-personal data to help us improve user experience. You can adjust your browser settings to manage cookie preferences.

6. Your Choices

You can:

  • Request access to the data we have on file

  • Ask us to update or delete your information

  • Opt-out of promotional emails or texts at any time

To do so, just email us at: support@thescoopypoops.com

7. Contact Us

If you have any questions about this Privacy Policy, reach out anytime:

Scoopy Poops
Email: support@thescoopypoops.com
Phone: 281.836.4002
Address: 3120 Southwest Fwy Ste 101 #671407